Privacy Policy
Respect for Privacy and Protection of Personal Data
Ensuring privacy, respecting intimacy, and protecting the personal data of VISITORS to the website patagonpets.com (hereinafter, the “WEBSITE”) is a priority for PATAGONPETS LLC.
Through this notice, PATAGONPETS LLC informs about its Privacy Policy, Respect for Privacy, and Protection of Personal Data so that VISITORS may freely and voluntarily decide whether they wish to provide the personal data that may be requested or obtained when accessing and/or visiting certain sections of the WEBSITE, or through, or on the occasion of accessing or visiting the WEBSITE. Certain sections may contain particular access conditions with specific provisions regarding personal data protection. Please read them carefully.
By using the WEBSITE, you indicate your acceptance of this Privacy Policy, Respect for Privacy, and Protection of Personal Data. If you do not accept it, please do not use the WEBSITE.
To access and/or use some sections of the WEBSITE, VISITORS must complete a registration or subscription form in which they must provide certain personal data (hereinafter, the “PERSONAL DATA”).
Use of PERSONAL DATA
The PERSONAL DATA collected by PATAGONPETS LLC through the WEBSITE will be incorporated into an electronic file of personal data owned and managed by PATAGONPETS LLC (hereinafter, the “FILE”).
The incorporation of PERSONAL DATA into the FILE and its processing have the sole and exclusive purpose of maintaining the relationship established with VISITORS; managing, administering, providing, expanding, and improving the WEBSITE; adapting the WEBSITE to VISITORS’ preferences and tastes; creating new CONTENT; and sending, by any means, technical, operational, and commercial information about products and services offered by PATAGONPETS LLC and/or the WEBSITE and/or through the WEBSITE, now and/or in the future. The purpose of collecting and processing PERSONAL DATA may also include sending survey forms, which VISITORS are under no obligation to answer.
The incorporation into the FILE and the processing of PERSONAL DATA require VISITORS who proceed to register or subscribe at patagonpets.com to give their unequivocal consent. Through the WEBSITE, PATAGONPETS LLC provides appropriate technical resources so that, prior to giving consent, VISITORS can access this notice on the Privacy Policy, Respect for Privacy, and Protection of Personal Data, or any other information that may be relevant. Any such circumstances will be previously and duly notified, in the cases and in the manner legally required.
(Compliance with Personal Data Protection Law No. 25,326)
All VISITORS who complete any of the registration or subscription forms found on the WEBSITE are guaranteed and may exercise the rights recognized by Personal Data Protection Law No. 25,326, especially the rights of access, cancellation, updating, rectification, and deletion, by contacting PATAGONPETS LLC at the following postal address: 251, Little Falls Dr. Wilmington, Delaware, USA, stating their full name, identity document number, the specific request being made, and the postal and email address at which they wish to be notified of the decision taken.
VISITORS guarantee and are, in all cases, responsible for the truthfulness, accuracy, validity, and authenticity of the PERSONAL DATA they provide, and undertake to keep them duly updated.
If you have any questions or requests regarding this Privacy Policy, Respect for Privacy, and Protection of Personal Data, please do not hesitate to write to the following email address: info@patagonpets.com
Modification of the Personal Data Protection Policy
PATAGONPETS LLC may periodically modify the terms of its Privacy Policy, Respect for Privacy, and Protection of Personal Data in order to include the processing of new matters and/or reflect changes that may affect the processing of your PERSONAL DATA. PATAGONPETS LLC may introduce such changes as they occur, so that at all times VISITORS may know which PERSONAL DATA are collected, the purpose of such collection, the type of processing they will receive, and any possible disclosure or transfer to third parties, if applicable. If you continue accessing and visiting the WEBSITE after any changes to this Privacy Policy, Respect for Privacy, and Protection of Personal Data are implemented, it will be understood that you have accepted such changes.
Protection of Personal Data
PATAGONPETS LLC has adopted the highest level of security within its reach to comply with this Privacy Policy, Respect for Privacy, and Protection of Personal Data, and has implemented all technical means and measures aimed at preventing the loss, misuse, alteration, unauthorized access, and/or theft of the PERSONAL DATA provided by VISITORS when completing the corresponding registration forms. However, it is noted that Internet security measures are not impregnable.
PATAGONPETS LLC states that it may disclose to competent public authorities PERSONAL DATA and/or any other information in its possession or accessible through its systems when required in accordance with applicable legal and regulatory provisions.
Regarding minors under 18 years of age, PATAGONPETS LLC has adopted the following special measures: (a) VISITORS under 18 years old may not register on their own, and may only receive our communications for registered VISITORS through their parents or guardians; (b) no Personal Data of minors under 18 will be used for promotional or marketing purposes, within or outside the WEBSITE.
Cookies
To provide better and more personalized service to VISITORS, PATAGONPETS LLC may access certain non-specific information about them, consisting of any type of information other than the PERSONAL DATA supplied when completing the corresponding form. Such access may be carried out through the use of cookie technology and/or IP address tracking.
To improve the areas of interest of the WEBSITE, this technology can compile information about the web pages visited, the occasions on which different sections of the WEBSITE are visited, and the links established from the WEBSITE. Such non-specific information may be used by PATAGONPETS LLC and/or the operators of the WEBSITE to understand how VISITORS access and use the WEBSITE and the CONTENT made available to them. In this way, we can learn which web pages of the WEBSITE VISITORS prefer, which need improvement, and what technology is being used in order to permanently enhance the quality of the WEBSITE.
Your browser, like others, may be set to accept cookies. If this is the case and you do not wish to provide Non-Specific Information, we recommend setting your browser to reject cookies or to alert you when a website attempts to send them. If you do this, please note that some internet sites, as well as some sections of the WEBSITE, may not function properly.
Voluntary nature of questions regarding PERSONAL DATA
Except for fields indicated otherwise because they are necessary for registration, answers to questions about PERSONAL DATA included in the registration form are voluntary, and failure to answer such questions will not reduce the quality of the CONTENT on the WEBSITE, unless otherwise indicated.
Applicable jurisdiction and law
Any interpretation and/or dispute related to all or part of this Privacy Policy, Respect for Privacy, and Protection of Personal Data, or regarding its compliance by PATAGONPETS LLC, shall be resolved by the National Ordinary Courts of the City of Buenos Aires, and VISITORS waive any other jurisdiction that might otherwise be competent. Likewise, for the above purposes, only the laws of the Argentine Republic shall apply, excluding any rules of its private international law system and/or any other rules that refer to the application of any foreign law.
General Terms and Conditions
PATAGONPETS LLC kindly asks you to carefully read these General Terms and Conditions (hereinafter, the “TERMS AND CONDITIONS”) as soon as you access the website patgonpets.com (hereinafter, the “WEBSITE”) and/or before visiting its pages and/or at the time you proceed to complete any of the registration forms included on the WEBSITE.
Access to and/or visit of the WEBSITE confers the condition of Visitor of the WEBSITE (hereinafter, the “VISITOR” or the “VISITORS,” interchangeably) and implies full, unreserved adherence by the VISITOR to each and every one of the TERMS AND CONDITIONS in the version published on this page from the very moment the VISITOR accesses the WEBSITE. Consequently, these TERMS AND CONDITIONS apply, without exception, to all VISITORS of the WEBSITE from the first moment they access any of its pages.
If you do not fully accept these TERMS AND CONDITIONS, PATAGONPETS LLC requests that you do not proceed with accessing and visiting the WEBSITE since, if you do, it will be understood that you have fully accepted these TERMS AND CONDITIONS.
The TERMS AND CONDITIONS may be modified in whole or in part only by PATAGONPETS LLC, and such changes and implementations will take effect from the moment they are published or inserted on the WEBSITE or from when they are notified to VISITORS by any means, whichever occurs first. Therefore, we suggest that each time you decide to enter the WEBSITE, you review these TERMS AND CONDITIONS to confirm that they have not been modified. Violations of these TERMS AND CONDITIONS will entitle PATAGONPETS LLC to suspend or prevent VISITORS who have carried them out, by action or omission, from accessing and/or visiting the WEBSITE.
1. The Website
The WEBSITE located at URL: https://patagonpets.com/ belongs in total, sole, and exclusive ownership to PATAGONPETS LLC and is intended to sell and provide information related to its products and pet care for cats and birds.
All content—including, among others, texts (including all reports, articles, data, comments, lectures, presentations, notes, and reproductions), graphics, logos, icons, images, files of any kind, and software (hereinafter, the “CONTENT”)—published on the WEBSITE may be used only as an information source. Any other activity—including reproduction, modification, assignment, public communication, distribution, and/or transmission, in whole or in part—without prior authorization from PATAGONPETS LLC is strictly prohibited by law. If you wish to use material from the WEBSITE in a way other than accessing its content through a web browser, you must request authorization from PATAGONPETS LLC by sending an email to: info@patagonpets.com
PATAGONPETS LLC reserves the right to unilaterally modify, at any time and without prior notice, the content, presentation, and configuration of the WEBSITE, as well as the conditions required for access and/or visit.
2. Conditions of Access and Visit
All information contained on the WEBSITE is intended for the general information and/or knowledge of VISITORS regarding nutrition and care for pets: dogs, cats, and birds.
All CONTENT on the WEBSITE is the exclusive property of PATAGONPETS LLC and/or third parties who have transferred their copyrights and/or authorized its publication and/or use on the WEBSITE and is protected by intellectual property laws. Improvements and/or modifications to the CONTENT published on the WEBSITE are the exclusive property of PATAGONPETS LLC. The CONTENT is offered for VISITORS’ information and must be used for the purposes for which it was created and made available.
The publication of CONTENT generated by third parties is and will be duly attributed to those who claim to be its authors, who will be solely responsible for its content. Opinions expressed and/or CONTENT generated by third parties on the WEBSITE are the exclusive responsibility of their authors and do not necessarily reflect the opinion of PATAGONPETS LLC or the WEBSITE.
(i) Free nature of access and visit to the WEBSITE
The information provided by PATAGONPETS LLC through the WEBSITE is free of charge for VISITORS and does not require prior subscription or registration. However, access to some sections and/or certain benefits may require prior subscription or registration, in which case VISITORS will be duly notified.
(ii) Conditions for subscription or registration
For a VISITOR to register on or subscribe to the WEBSITE, they must be a natural person and at least 18 years of age. Registration must be carried out in their own name.
Please inform PATAGONPETS LLC as soon as possible at the following email address info@patagonpets.com of any changes to the information provided at the time of registration.
3. Minors under 18
The WEBSITE may contain information related to products intended for persons under 18 years of age. However, PATAGONPETS LLC does not allow subscription or registration on the WEBSITE by persons under that age. PATAGONPETS LLC recommends that parents, guardians, and/or caretakers of persons under 18 supervise minors who access the WEBSITE and actively and carefully participate in all activities that minors carry out on it, being solely and exclusively responsible for doing so.
4. Obligation to use the WEBSITE correctly
VISITORS undertake to use the WEBSITE in accordance with the law, these TERMS AND CONDITIONS, generally accepted morals and good customs, and public order, and agree to refrain from using the WEBSITE for illegal purposes or effects, contrary to these TERMS AND CONDITIONS, harmful to the rights and interests of third parties, or that may in any way damage, disable, overload, or deteriorate the WEBSITE or impede its normal use by VISITORS.
If VISITORS make illegal use, contrary to these Terms and Conditions and/or to morals and good customs, they shall be liable for the damages caused and shall hold PATAGONPETS LLC harmless from any claim and/or action of any nature.
5. Denial and withdrawal of access to the WEBSITE
PATAGONPETS LLC reserves the right to deny or withdraw access to the WEBSITE at any time and without prior notice, on its own initiative or at the request of a third party, to VISITORS who breach these TERMS AND CONDITIONS.
6. Means for obtaining CONTENT
VISITORS must refrain from obtaining any kind of CONTENT accessible through the WEBSITE by employing means or procedures other than those made available or indicated for that purpose on the web pages where such CONTENT is found, or, in general, those commonly used on the Internet for that purpose, provided they do not involve a risk of damage or disablement of the WEBSITE and/or the CONTENT, and/or allow non-compliance with these TERMS AND CONDITIONS.
7. Proper use of CONTENT
VISITORS agree to use the CONTENT diligently, correctly, and lawfully and, in particular, undertake to: (1) not use the CONTENT in a manner, for purposes, or with effects contrary to the law, morals and generally accepted good customs, public order, or these TERMS AND CONDITIONS; (2) not reproduce or copy, distribute, make available to the public through any form of public communication, transform, or modify the CONTENT, unless authorized by PATAGONPETS LLC and/or the holder of the corresponding rights, or where legally permitted; (3) not remove, circumvent, manipulate, or violate, by any means, the intellectual and/or industrial property rights and other identifying data of the rights of PATAGONPETS LLC or their holders incorporated into the CONTENT, as well as the technical protection devices that the CONTENT may contain; (4) not use the CONTENT—and, in particular, any kind of information obtained through the WEBSITE—to send advertising, communications for direct sales or any other commercial purpose, unsolicited messages addressed to multiple recipients regardless of their purpose, and not to commercialize or disclose such information in any other way.
8. Introduction of hyperlinks to access the WEBSITE’s web pages
The VISITOR and, in general, any persons who propose to establish a hyperlink between their web page and any of the WEBSITE’s web pages (hereinafter, the “HYPERLINK”) must comply with the following conditions:
(1) the HYPERLINK will only allow access to the WEBSITE but may not reproduce its CONTENT;
(2) HYPERLINKS may only be made to the WEBSITE’s home page, unless expressly authorized in writing by PATAGONPETS LLC to do so for other WEBSITE pages;
(3) no browser, frame, or border environment shall be created over the WEBSITE’s web pages;
(4) no false, inaccurate, or incorrect statements or indications shall be made about the WEBSITE’s web pages and, in particular, it shall not be declared or implied that PATAGONPETS LLC has authorized the HYPERLINK or has supervised or assumed in any way the CONTENT or services offered or made available on the web page where the HYPERLINK is established;
(5) except for signs that form part of the HYPERLINK itself, the web page on which the HYPERLINK is established shall not contain any trademark, trade name, shop sign, denomination, logo, slogan, or other distinctive signs belonging to PATAGONPETS LLC and/or the WEBSITE;
(6) the web page on which the HYPERLINK is established shall not contain unlawful information or CONTENT, contrary to generally accepted morals and good customs and public order, nor shall it contain CONTENT that infringes any third-party rights. The establishment of the HYPERLINK does not in any case imply the existence of a relationship between PATAGONPETS LLC and/or the WEBSITE and the owner of the page on which it is established, nor the acceptance and approval by PATAGONPETS LLC and/or the WEBSITE of the CONTENT or services offered and/or made available to the public there.
9. Exclusion of Warranties and Liability
General Limitation of Liability
The VISITOR is aware of and voluntarily accepts that access to and visit of the WEBSITE, and of any of its sections and CONTENT, takes place in all cases under their sole and exclusive responsibility.
Neither PATAGONPETS LLC, nor any person involved in the creation, production, or publication of the WEBSITE, or any website connected to it, shall be liable in any way or to any extent for any type of damage—direct or indirect, mediate, immediate, consequential, etc.—arising from access to the information contained on the WEBSITE or on any website connected to the WEBSITE, or for any error, omission, delay, or outdated nature of the CONTENT.
Liability for damages
PATAGONPETS LLC is not responsible for damages of any nature that VISITORS may suffer due to access to and/or visit of the CONTENT published on the WEBSITE or on another website that contains HYPERLINKS to the WEBSITE.
The VISITOR shall be liable for all damages of any nature that PATAGONPETS LLC and/or the WEBSITE may suffer as a consequence of non-compliance with any of the obligations to which they are subject by accepting these TERMS AND CONDITIONS. The VISITOR agrees to indemnify and hold harmless PATAGONPETS LLC and/or any of its employees, licensors, providers, and licensees, from and against any loss, expense, damage, and costs arising from any violation of applicable laws and regulations, and of these TERMS AND CONDITIONS, when such violation is carried out, by action or omission, by the VISITOR or by any person who accesses the WEBSITE using the VISITOR’s account and/or technical devices.
PATAGONPETS LLC does not guarantee the availability and/or continuity of the operation of the WEBSITE. PATAGONPETS LLC excludes any liability for damages of any nature that may be due to the lack of availability or continuity of the operation of the WEBSITE and/or any of its CONTENT.
PATAGONPETS LLC does not guarantee that the WEBSITE and/or its CONTENT will be useful for the performance of any particular activity. PATAGONPETS LLC excludes all liability for damages of any nature that may be due to the disappointment of the utility that VISITORS may have attributed to the WEBSITE and/or any of its CONTENT.
Exclusion of warranties and liability for CONTENT
The information provided on the WEBSITE does not constitute an offer, advice, recommendation, diagnosis, or solicitation for the purchase, disposal, commercialization, or any transaction of any share or security of PATAGONPETS LLC.
PATAGONPETS LLC does not perform prior control and does not guarantee the absence of viruses in the CONTENT, nor the absence of other elements that may cause alterations in VISITORS’ computer systems (software and hardware) or in electronic documents and files stored in VISITORS’ computer systems. PATAGONPETS LLC excludes all liability for damages of any nature that may be due to the presence of viruses or other harmful elements in the WEBSITE’s CONTENT.
PATAGONPETS LLC does not guarantee the lawfulness, reliability, and usefulness of the CONTENT. PATAGONPETS LLC excludes all liability for damages of any nature that may be due to the transmission, dissemination, storage, provision, reception, obtaining, or access to the CONTENT.
Exclusion of warranties and liability for services and CONTENT hosted outside the WEBSITE
The WEBSITE makes available to VISITORS technical linking devices (such as, among others, hyperlinks and banners), directories, and search tools that allow access to websites belonging to third parties (hereinafter, “LINKED WEBSITES”). The installation of these links, directories, and search tools has the sole purpose of informing about the existence of other sources of information on the subject but in no way presupposes any kind of suggestion, invitation, or recommendation to visit the destination sites, nor any kind of link or association between PATAGONPETS LLC and/or the WEBSITE and the operators of the LINKED WEBSITES.
PATAGONPETS LLC does not previously control, approve, or adopt the services, information, data, files, products, and/or any kind of material existing on the LINKED WEBSITES. Therefore, caution must be exercised in evaluating and using them. PATAGONPETS LLC does not guarantee or assume any liability for damages of any kind that may be due to: (1) the operation, availability, accessibility, or continuity of the LINKED WEBSITES; (2) the maintenance of services, information, data, files, products, and any kind of material existing on the linked sites; (3) the provision or transmission of services, information, data, files, products, and any kind of material existing on the LINKED WEBSITES; (4) the quality, lawfulness, reliability, and usefulness of the services, information, data, files, products, and any kind of material existing on the LINKED WEBSITES.
PATAGONPETS LLC is also not responsible nor will it be liable for current or potential, material or moral, direct or indirect damages suffered by VISITORS arising from relationships they may establish with third parties whose services have been published on the WEBSITE.
Procedure in case of violation of intellectual property and/or copyrights
If VISITORS or a third party consider that any CONTENT has been introduced on the WEBSITE in violation of their intellectual property rights, they must notify PATAGONPETS LLC. Such notification must be sent to the following postal address: 777 Brickell Ave, Suite 500, Miami, FL, USA, including the following information: (1) the claimant’s personal data; (2) an authentic signature with the personal data of the holder of the allegedly infringed intellectual property rights; (3) precise and complete identification of the CONTENT protected by the allegedly infringed intellectual property rights, as well as its location on the WEBSITE.
10. Applicable Law and Jurisdiction
The WEBSITE is operated and controlled by PATAGONPETS LLC, domiciled at 777 Brickell Ave, Suite 500, Miami, FL, USA. Accordingly, all of these Terms and Conditions are governed by the laws in force in the Argentine Republic. PATAGONPETS LLC and the VISITORS, expressly waiving any other jurisdiction that may correspond, submit to the National Ordinary Courts of the City of Buenos Aires.